Contact information
We believe useful customer service should be easy to find. If you have a question about an order, a laundry product, shipping, returns, refunds, or privacy, you may contact the business using the information below.
Business Information
Business Name: Pastoral Leadership Institute
Business Address:
209 E Liberty Dr
Wheaton, IL 60187
United States
Return Address:
209 E Liberty Dr
Wheaton, IL 60187
United States
Customer Service Contact:
VINCENT JAMES CAPOGNA
Email:
[email protected]
Customer Service Matters
Customers may contact us regarding:
- Product questions;
- Laundry bags;
- Drying racks;
- Product specifications;
- Order status;
- Shipping and tracking;
- Address corrections;
- Damaged packages;
- Defective products;
- Returns;
- Refunds;
- Replacements;
- Cancellations;
- Payment-related questions;
- Website problems;
- Privacy questions;
- Personal-information requests; and
- Other legitimate questions concerning purchases through the Website.
Order-Related Requests
For faster assistance, customers should provide their order number whenever one is available.
For a product problem, it can also be helpful to include:
- Product name;
- Description of the issue;
- Date the order was placed;
- Photographs of damaged or defective merchandise;
- Photographs of shipping packaging when relevant; and
- A description of the resolution being requested.
Please do not send complete payment-card numbers, passwords, security codes, authentication tokens, or other highly sensitive credentials by email.
Return and Refund Communications
Return requests should be initiated through:
Customers should wait for return instructions before sending merchandise back unless otherwise directed.
The designated return address is:
Pastoral Leadership Institute
209 E Liberty Dr
Wheaton, IL 60187
United States
Privacy Requests
Privacy-related questions or requests may also be directed to:
Depending on applicable law, requests may concern access to personal information, correction of inaccurate information, deletion requests, information about data handling, or other legally available privacy rights.
Identity verification may be required before certain requests can be completed.
Illinois Legal and Consumer Matters
The business operates from Illinois and seeks to conduct its online retail activities consistently with applicable federal and Illinois requirements.
Customer communications concerning consumer rights, deceptive practices, privacy, or other legal matters should be directed to the contact information above so they can be reviewed appropriately.
Written Communications
When communicating with customer service, please provide accurate information and avoid including unrelated personal information belonging to another person.
We may retain customer-service communications when reasonably necessary for order administration, quality control, fraud prevention, dispute resolution, legal compliance, or recordkeeping.
Contact Summary
Pastoral Leadership Institute
209 E Liberty Dr
Wheaton, IL 60187
United States
Contact Person: VINCENT JAMES CAPOGNA
Email: [email protected]